Customers need reassurance that a fast, responsible, reliable, competent company is going to dispatch calls, provide them with the services they need, whenever they need them. That is why we work very hard to stay up to date on the latest trends and technology to provide seamless service. Our call agents are trained in dispatch using a variety of different softwares including Limo anywhere, Taxicaller, Dashride and many others in different transportation industries. We consider ourselves an extension of your business. You want clients to be certain they made the right decision when they called your business.

 

 

24/7 Service: Our agents are available 24 hours a day, 7 days a week, and 365 days a year to dispatch online in our dispatch center . We understand transportation is needed at unpredictable times. We are always at the ready. When customers call your business they will be greeted by a courteous, professional, enthusiastic call agent no matter when they call day or night.

 

Scheduling & Dispatch: Are you using online dispatch software to manage fares? if yes, great! We can work with your existing software  and take care of scheduling and dispatching for you. If you are not using any software for dispatch, no worries, we will learn your setup or we can offer to plug you in to our software? Our specialists answer calls and screen them based on your established criteria. We  dispatch those calls to the appropriate members of your staff via phone, text, email, or software (App). We maintain communication with your drivers to assess their location and estimated arrival times. Dispatching procedures can be easily customized and changed to accommodate adjustments in your account.

 

Concierge Service: VIP clients expect VIP service. And we deliver. We can arrange wake-up calls for early morning pickups , make outbound calls to drivers close to pick-up time to keep everyone on schedule, and even process payments prior to arrival for your customers’ convenience.